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Handling difficult employees require many skills on the part of the manager: good communication, conflict management, listening, and an understanding of the workplace culture.
Sample videos for use with the Everything DiSC Productive Conflict assessment.
Each personality has it's struggles. Learn more about what people with different personalities are likely to find difficult.
Use these questions to extend your work on the Conflict section of The Five Behaviors of a Cohesive Team.
If you find it hard to give or receive actionable feedback, you're not alone. They are both skills that need to be practiced.
How can you encourage your team to welcome conflict and not shy away from it? How can Identifying shared objectives, using group facilitation skills, confronting passive-aggressive behavior, avoiding ignorance of conflict, etc. improve your team?