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Handling difficult employees require many skills on the part of the manager: good communication, conflict management, listening, and an understanding of the workplace culture.
Reflective questions on the topic of accountability on a team. Use with Five Behaviors of a Cohesive Team.
As leaders, we need to always remember to provide clear vision, gain alignment, ensure execution, and mentor future leaders.
If you find it hard to give or receive actionable feedback, you're not alone. They are both skills that need to be practiced.
Just how do we hold each other accountable? What does it look like? Can it be less hard?